Responding to customers is crucial in creating trust and a positive first impression with customers.
But how quickly you respond and what you say could potentially be hurting your business’s ranking and potential revenue. With our Reputation Management Service, we take over the whole process for your business so you can focus on whats important, running your business. That’s peace of mind.
It takes years to build a reputation and five minutes to ruin it.
If you think about that, you’ll do things differently.
Here Are Some Reasons Why You Should Take Reputation Management Seriously
We aggregate reviews from over 150 review sites including social media platforms so we can monitor what customers are saying about your business – in real time!
We respond to every single review on behalf of your business positive or negative.
With your guidance we can provide follow up contact details or notify one of your team members, like a manager, for further follow up with your customer. We also help increase the number of positive reviews by offering a private feedback area for customers with negative experience.
We amplify and distribute positive reviews throughout the web.
Getting more positive reviews in front of more potential customers and increasing your overall revenue. We can auto-post your best reviews on social platforms which will increase web and social conversations.
Collecting new reviews has never been easier. We send customers to top review sites to share their feedback.
Easily get new reviews on third-party sites, your company website, or your social media profiles. Spread great testimonials across the web. We generate new reviews through email campaigns, SMS, on-site kiosks, and customizable landing pages, giving your brand higher star ratings and a bigger presence on local search.
Review Sites We Monitor and Manage
Amazon Services, BBB Reviews, Citysearch, ClassPass, Consumer Affairs, Customer Lobby, Demandforce, eKomi, Facebook Reviews, Foursquare, Google, Groupon, Insider Pages, Judy’s Book, Kudzu, MerchantCircle, PissedConsumer, PeopleClaim, ProductReview.com.au, ResellerRatings, Shopper Approved, SiteJabber, SquareMouth, SuperPages, The Knot, Thumbtack, True Local, Trustpilot, Viewpoints, Yahoo! Local, Yellow Pages, Yelp
Airbnb, Booking.com, Expedia, FlipKey*, GolfAdvisor, Hotels.com, InsureMyTrip, Orbitz, Trip by Skyscanner, Trip.com (previously GoGoBot), Travelocity, TripAdvisor, Qunar, VRBO*
Amazon Restaurants, Bookatable, Dimmi, Eat24, Design My Night, Gayot, Grubhub, OpenTable, Resdiary, Seamless, Zomato, Zagat
Airbnb, Apartments.com, ApartmentGuide, Apartment Ratings*, Caring.com, Golden Reviews, Our Parents, RateMyAgent, SeniorAdvisor, Senior Homes, RentersVoice, Rent, Trulia, Zillow
CarGurus, Cars.com, DealerRater, Edmunds.com, MyCarFax, Snap21, SureCritic
Guild Quality, Houzz, Home Advisor, HomeStars
Doctor.com, HealthGrades, UCompareHealth, RealSelf, Vitals, Wellness.com, RateMds, ZocDoc
Indeed, GlassDoor, Clearsurance, Consumer Financial Protection Bureau, CardPaymentOptions, Credit Karma, Lending Tree, MerchantMaverick, MyBankTracker, SuperMoney, USBankLocations.com, WalletHub, Avvo, Lawyers.com